Warranty & Buyer Protection
At Bidadoo Inc., we take pride in offering the highest quality heavy equipment with full buyer protection and comprehensive warranties for your peace of mind.
30-Day Return Policy
We want you to be completely satisfied with your purchase. If you're not, you can return any equipment within 30 days from the date of delivery. Returns are accepted under the following conditions:
- The item must be unused and in its original condition.
- The item must not be altered, put to work, or used beyond verifying its condition.
- Return requests must be made through email at Contact@bidadooslllc.com.
- The item must be shipped back to us in its original packaging within the return window.
- If the issue is due to us or a manufacturer defect, we cover return shipping. Otherwise, the buyer is responsible.
Warranty Coverage
We provide extensive warranty coverage to ensure reliable long-term performance:
- 4-Year Warranty for Machines: Covers manufacturing defects under normal use.
- 1-Year Warranty for Parts & Attachments: Covers material or workmanship issues.
How to Initiate a Return or Warranty Claim
To initiate a return or warranty claim, follow these steps:
- Email Contact@bidadooslllc.com with your order details and reason.
- Ensure the item is unused for returns or provide photo documentation for claims.
- Our team will assess and guide the next steps. If applicable, we will cover return shipping.
- Items returned due to misuse or non-covered damage are shipped at the buyer's cost.
Buyer Protection
Your purchase is covered by Bidadoo Inc.'s Buyer Protection plan, included with every order. This ensures your investment is safe from start to finish.
Coverage includes:
- Up to $200,000 coverage for equipment purchases
- Up to $100,000 coverage for specialty items
With Bidadoo Inc., you're backed by real protection, genuine service, and trusted warranty coverage designed for professionals and buyers who demand confidence in their purchases.